Shipping & Returns

Last Updated: December 5, 2025

1. Shipping Policy

1.1 Shipping Locations

We currently ship to addresses within the United States only. We do not offer international shipping at this time.

1.2 Processing Time

Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.

1.3 Shipping Methods & Delivery Times

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days

Delivery times are estimates and may vary based on your location and carrier conditions. We are not responsible for delays caused by weather, holidays, or carrier issues.

1.4 Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Free standard shipping may be available on orders over a certain threshold, as indicated during checkout.

2. Return Policy

2.1 21-Day Return Window

We offer a 21-day return policy. You have 21 calendar days from the date of delivery to return your item(s) for a refund or exchange.

2.2 Return Conditions

To be eligible for a return or exchange, items must be:

• Unworn and unwashed
• With all original tags attached
• In original packaging
• Undamaged

Items that have been worn, washed, altered, or damaged by the customer are not eligible for return or exchange.

2.3 Non-Returnable Items

The following items cannot be returned:

• Final sale items
• Gift cards
• Items marked as non-returnable at the time of purchase

2.4 How to Initiate a Return

To start a return:

1. Email us at raincheck@wetinseattle.com with your order number and reason for return
2. We will provide you with return instructions and a return address
3. Package your item(s) securely and ship them back to us
4. Include your order number inside the package for faster processing

2.5 Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or we made an error with your order. We recommend using a trackable shipping method, as we cannot be responsible for items lost in transit.

3. Exchanges

We offer exchanges for different sizes or colors. Exchanges ship back to you for free; customers are responsible only for the cost of returning the original item. To initiate an exchange, please contact us at raincheck@wetinseattle.com with your order number and the item you would like in exchange.

4. Refunds

4.1 Refund Processing

Once we receive and inspect your return, we will notify you via email about the status of your refund. If approved, your refund will be processed within 5-7 business days.

4.2 Refund Method

Refunds will be issued to your original payment method. Depending on your bank or credit card company, it may take an additional 5-10 business days for the refund to appear on your statement.

4.3 Partial Refunds

Partial refunds may be granted in the following situations:

• Items returned outside the 21-day window (at our discretion)
• Items that show signs of use but are otherwise in good condition

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery at raincheck@wetinseattle.com. Include photos of the damage and your order number. We will arrange a replacement or full refund, including return shipping costs.

6. Order Cancellations

If you need to cancel an order, please contact us as soon as possible. Orders that have not yet been processed can be canceled for a full refund. Once an order has shipped, it cannot be canceled and must follow our standard return process.

7. Contact Us

If you have any questions about our shipping and returns policy, please contact us:

IT'S ALWAYS WET IN SEATTLE INC.
Email: raincheck@wetinseattle.com
State: Washington, USA